Choosing A Medical Transportation Service? What To Consider
When choosing a medical transport company to meet the needs of your loved one, being selective is very important. You want to ensure you are choosing a provider that is equipped to handle your needs. Here are just some of the factors you want to consider when selecting a service provider.
Medical Oversight
Consider what level of medical oversight is necessary to care for your loved one. Most companies have a nurse or other trained healthcare professional on-board during the transport. However, there are other companies that also offer physician oversight as part of their service.
With these companies, the physician will coordinate their healthcare care needs along with the primary care physician for the duration of the transport. For individuals who have more urgent needs, this extra layer of care and support can give you greater confidence that they are being cared for properly. In critical situations, the physician may also escort the patient during transport.
Restrictions
Find out if there are any restrictions in terms of the area that the transportation company is able to service. There are some companies that only offer transport to facilities within certain networks. You can save yourself some time by asking about any of these accessibility limitations in the early stages.
In addition to location limitations, ensure the company can meet your scheduling needs. For example, some transport companies only offer non-emergency transport during certain hours of the day. Find out if they offer around the clock services or at the very least, a schedule that is conducive to your needs.
Versatility
Versatility in terms of the types of services offered is important. For example, some companies only offer ambulatory services, whereas others also offer stretcher and wheelchair services. This level of flexibility is especially important when it comes to working with the insurance provider.
Insurance companies sometimes limit the type of transport service they will cover based on the current condition of the patient. For example, your loved one may have qualified for ambulatory transport previously, but if their condition has improved they may only be eligible for wheelchair service. Being able to partner with a company that can meet all these needs will ensure there aren't any issues with having the claim paid.
The medical transport company you choose will play an important role in the overall care of your loved one. Make certain you are choosing a company that keeps the needs and care of your loved one a top priority.
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